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Where We Sleep

NH Collection Madrid Gran Vía

★★★★ Gran Vía, 21, Madrid, ES

9 guest rating· 2310 reviews

About this hotel

Luxurious Accommodations

NH Collection Madrid Gran Vía offers stylish rooms and suites with a coffee machine, ensuring a comfortable stay in the heart of Madrid.

Exquisite Dining Experience

Indulge in the culinary delights at Picalagartos Restaurant, led by Michelin-starred chef Manuel Berganza, offering authentic Spanish cuisine for a memorable dining experience.

Breathtaking Rooftop Terrace

Relax and unwind at the hotel's rooftop terrace, boasting stunning views of the Gran Via, a perfect spot to enjoy a drink or coffee while taking in the bustling city below.

Experience the perfect blend of luxury and convenience at NH Collection Madrid Gran Vía. Book your stay now for an unforgettable Madrid getaway.

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Rooms & rates

Superior Double or Twin Room

Sleeps 2 · 20 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Premium Double or Twin Room

Sleeps 2 · 23 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Junior Suite with Gran Via View and Balcony with Extra Bed (2 Adults + 1 Child)

Sleeps 3 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Junior Suite with Gran Via View and Balcony with Extra Bed

Sleeps 3 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Premium Panoramic Room Gran Via View

Sleeps 2 · 28 m² · Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Junior Suite (Gran Via View, Extra Bed 3 Adults)

Sleeps 3 · 28 m² · Queen Bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Minibar

Superior Double or Twin Room with Gran Vía View

Sleeps 2 · 20 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Room with Balcony

Sleeps 2 · 20 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Premium Double or Twin Room with Gran Via View

Sleeps 2 · 26 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Junior Suite with Gran Via View and Balcony

Sleeps 2 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
Show all 49 amenities
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Ironing service
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say92310 reviews

+ Great location+ Exceptional service− Room layout issues− Concerns about value for money
Cleanliness8.4
Service9.9
Location9.4
Room Quality8.3
Amenities8.9
Value for Money8.3

Guest review

10.0

Excelente ubicación. La cordialidad de los empleados. Siempre dispuestos a ayudarnos en todo. Muchas gracias. Volveremos!!!

ALEJANDRA MONICA · AR · 2026-09-18

Good

8.0

Location cleanliness and staff were friendly

− Very small rooms, When I made the booking, I explicitly left a note requesting a special setup to celebrate my daughter’s graduation. Unfortunately, nothing has been done which was disappointing

maisoon · SA · 2026-09-14

Très bon séjour à Madrid dans un hôtel à situation exceptionnelle

8.0

Nous avons passé un très agréable séjour dans cet hôtel du 22 au 29 août dernier, en chambre 212. Tout s’est très bien passé, de l’accueil chaleureux des réceptionnistes à la propreté de la chambre, en passant par la très bonne situation de l’hôtel. Nous nous sommes sentis à l’aise dès notre arrivée. Nous tenons particulièrement à remercier Isabela Merder, la responsable clientèle, pour ses petites attentions tout au long de notre séjour. Nous avons notamment beaucoup apprécié les petites attentions dans la chambre et la jolie carte d’au revoir que nous avons découverte le dernier jour. Cela nous a vraiment touchés. Un grand merci également à Angelica, à la conciergerie, pour sa gentillesse et son professionnalisme. Elle a toujours été disponible et attentionnée. Une très belle expérience et un hôtel que nous recommandons avec plaisir. Nous y reviendrons certainement lors d’un prochain séjour à Madrid !

− rien à signaler

Karim · MA · 2026-09-14

Good to know

When booking more than 9 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that dogs are allowed upon request and subject to approval. The maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 1 dog per room). Cats are not allowed on the property. Guide dogs free of charge.

A deposit may be required at the property.