Residenza Johanna I♡

Guest review

6.0

The room was quite average which is fine, it was mostly clean even though there were big bulks of dust in the wardrobe. The breakfast was great, not a lot of salty food, pretty big variation of sweet pastries, some fruit, it was all good quality food. We had a balcony and a working climatization. Location was pretty fine too. The reception was kind.

− There were some inconveniences, nothing terrible though, for an example there was an overhead shower only and just one piece of shower cap, I do not have this problem but the women with long hair will wet their hair if the shower is fixed above them and if they do not have shower cap. The handheld shower head was missing so when you turn on the water, the big stream of water was streaming down. There was no basket for putting things in the shower, there was no soap dish so we put soap on the tiles. There was no fridge in the room, there could be a small one at least. The fridge was in the shared spaces in the kitchen. We bought small bottles of blueberry juice, we put two of them in the fridge and somebody has stolen them. Since then we were cautious and did not put stuff in the fridge. This could be avoided if there was a fridge in the room. There is no cleaning on Sunday I guess, even though the cleaner was present at the premises. We said hi and we left to town but after we came back, room was not cleaned, so we did not understand why she was there. At that time we were slowly running out of toilet paper, so they should at least put more of the paper beforehand. There was like one and a half rolls of toilet paper for 3 days. Also one day we came back, the room was cleaned but I could not find the water and the big box of grapefruit juice. I found them on the ground by the bed, the box of juice was upside down and it was dented. When we left the room both bottles/box were on the table. I do not understand how that happened or why the cleaner did not bother that the stuff has fallen on the ground, it could have been the glass bottle. The walls were a bit thinner but that is probably everywhere, we could hear the child crying next door at like 23:00-00:00.

Urlaub in Florenz.

1.0

Die Lage war ziemlich zentral. Frühstück war im neuen und klimatisierten Raum sehr lecker und ausreichend.

− War dreckig, im Flur und auch im Zimmer. Die Handtücher waren alt und verwaschen, löchrig und voll gemuffelt. Beim 40 Grad draußen die Klimaanlage im Zimmer hat nicht funktioniert. Rezeption ist in anderem Gebäude gewesen.Telefonisch konnten wir keine erreichen und ich musste mehrere Male über die Straße zur Rezeption laufen. Hat aber nichts gebracht, kein anderes Zimmer, keine Reparatur. Einfach hat sich keiner darum gekümmert...