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NH Collection Madrid Palacio de Tepa

★★★★★ San Sebastián, 2, Madrid, ES

9 guest rating· 1682 reviews

About this hotel

Luxurious 19th-century Palace Setting

Elegant Rooms and Modern Amenities

Indulge in the charm of the past while enjoying modern comforts in the spacious rooms of NH Collection Madrid Palacio de Tepa. Each room offers a flat-screen TV, air conditioning, and a minibar for your convenience. The modern bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Culinary Delights and Cultural Proximity

Savor delectable meals at the elegant on-site restaurant, where breakfast boasts a wide selection of quality products. Located in Madrid’s vibrant Las Letras District, the hotel is a stone's throw away from iconic landmarks such as Plaza Mayor Square and the Royal Palace. Immerse yourself in culture with the Prado Museum, Reina Sofia Art Centre, and Thyssen-Bornemisza Museum all within a kilometer's reach.

Book Your Stay Now

Experience luxury and convenience at NH Collection Madrid Palacio de Tepa. Book now to revel in the fusion of history and modernity during your Madrid getaway.

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Rooms & rates

Deluxe Double or Twin Room

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Single Room

Sleeps 1 · 18 m² · Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite with Extra bed (2 Adults + 2 Children)

Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), 2× Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room with Balcony

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed

Sleeps 3 · 45 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed (2 Adults + 1 Child)

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite with Extra bed

Sleeps 3 · 78 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite

Sleeps 2 · 78 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Amenities

  • Free WiFi
  • Fitness center
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
Show all 60 amenities
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say91682 reviews

+ Great location+ Excellent service+ Comfortable rooms+ Wonderful breakfast− Cleanliness concerns− Value perception as not fully 5-star− Small bathroom in some rooms
Cleanliness8.4
Service9.4
Location9.4
Room Quality8.8
Amenities8.9
Value for Money8.3

Guest review

10.0

Everything

− Not staying longer :)

John · US · 2026-09-19

Excelente estancia en barrio de Las Letras

10.0

La ubicación, la mantencion, el trato del personal, el desayuno.

− La habitación que nos tocó estaba como en un anexo y había muchos desniveles para llegar y dentro de la habitación, entiendo que esto es parte de la estructura original pero hace más difícil la accesibilidad en particular a este sector.

Mariana · CL · 2026-09-18

Expections were met on our first visit and our following visit 6 months later. We are planning our next visit in 2027 a

10.0

This was our second visit to this hotel. The first one was back in March 26. We planned our second trip to Madrid and wanted to stay at the same hotel so we did for 5 nights in Sep 26. We are planning our third visit to Madrid and will definitely stay here again. The hotel itself has a lot of character. Its location for us was perfect as it just off Plaza Santa Ana with easy walking distance to many of the best attractions in Madrid. The rooms we stayed in were perfect for us. The staff were all very friendly and were extremely professional. The breakfast experience offered so many options and timings were perfect, so too were the staff who were always helpful and eager to assist or help with anything. The reception staff too welcomed us on arrival and also departure. Always a service with a smile!

− We liked everything about this hotel and there was NOTHING we didn’t like!

David · GB · 2026-09-18

Guest review

10.0

Location, service, breakfast and room

− They forgot a card they were supposed to place in the room for my anniversary, but they actually recovered afterwards as they sent a bottle of champagne.

Gabriel · US · 2026-09-15

I missed the included breakfast but they brought me coffee and pastries anyway.

10.0

Everything

Ann · US · 2026-09-13

Guest review

10.0

Great place to stay. Rooms clean. Stuff is super friendly. Will come back.

Korsun · US · 2026-09-10

Good to know

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.

We do not have a spa within the hotel facilities; however, a fee of €15 is charged to access the Spa at We/On Palacio Santa Ana. Additionally, the hotel offers massages and beauty treatments on request within its facilities.

Minors are not admitted to access to the spaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.