Tower Suites by Blue Orchid

Shahariar

10.0

Shahariar was a phenomenal on the bar, great conversation very interesting guy.

Guest review

7.0

The location and the kitchenette

− The rooms were small

Desagradable

5.0

Ubicación

− El calor es inhumano dentro de las instalaciones ,hemos tenido que bajar a recepción a la 1 madrugada porque el calor de la habitación era inhumano, y las luces se encendían solas cada poco , imposible descansar, la solución fue subir dos operarios poner el aire en manual y dejarnos sin luz toda la noche ( sin poder no cargar dispositivos) en cuanto a la habitación pagamos habitación con vistas y 2 camas individuales y todo lo contrario, vistas a patio de manzana y camas juntas . En resumen de 5 estrellas yo le daría 3 .

Guest review

8.0

Personnel à l’accueil très attentionné poli et disponible

− les agents de nettoyage après qui il faut courir nettoyage partiel les dessous de lit sont plein de poussière une fois la personne n’a même pas passé l’aspirateur une autre fois après nous avoir trouvé dans la chambre nous lui avons demander de repasser une heure après elle a retourné le panneau accroché et n’est jamais revenu une de nos serviettes personnelles a été emportée lors d’un ménage très déçu par ce point là

Great Location Modern But Some Quirks

6.0

The hotel is a great location and seems newly renovated. Staff were friendly, but not the most helpful in some situations. The room was huge, two bedrooms with king beds and modern. All the switches seemed odd, switch for power outlets switches for some lights and not others and the beds were very hard for my taste. But still a four star. The issue we had was the a/c. It was a warm day in London but not a heat wave day. Our room was ready past 3pm, so the a/c was off as the hotel has energy saving key cards need to be used for turning on power. We did not get to our room until 5pm, meaning the a/c had been off for a while. The problem was the a/c in one bedroom did not cool, just luke warm air. The other a/c in the main bedroom was working fine, but simply insufficient for such a large room. There was one small duct maybe 3-inches by 2 feet pointing straight down. So the entry way to the room was actually cold, but the rest of the room was warm he entire night. Staff said they were unaware of any issues, and he gentleman that came to our room did offer a fan which helped. I have stayed 100+ nights in Europe, so this is not an a/c is just different in Europe thing, the room simply has insufficient capacity for its large size. The vent point straight down in a hallway is a very odd way to design. Another family member in a slightly smaller room had no a/c issues, the room cooled, and their a/c vent was in a much more proper alignment pointing across the room and much larger. Room 818 has a mechanical design issue IMO.