The Emerald House Lisbon - Curio Collection By Hilton♡

Elegant Hotel

8.0

Lovely hotel with decent sized rooms and situated in a good location. Only disappointed that we had to move rooms on our last night as they couldn’t accommodate single beds for our whole stay - they did make sure it was on the same floor as the rest of the family though. Breakfast was yummy, not many hot options but they would make an omelette or fried egg if requested (scrambled would be provided on the hot trays). Lots of pastry options though!

Great overall experience!

10.0

I spent 4 lovely days at this hotel. I was initially going to stay only for one night but a change of plans caused me to arrive earlier. They were so incredibly accommodating. Sofia F. at the front desk was especially helpful. She had no idea that we had a bad snafu in our trip that caused us to rearrange our travels and arrive much earlier than anticipated. Regardless she was patient and ever so helpful. She made our trip so much better and less stressful. She was amazing!!! The rooms are spacious and clean. Staff is responsive and kind. Highly recommend!!

Best Customer Experience

10.0

The location was perfect for exactly what we needed! The staff went above and beyond! I have never worked with such a friendly staff like this before. I would come back simply for them!

WORLD CLASS SERVICE & LOCATION

10.0

CLEAN - ENGAGING - LOCATION - Everything you would want in a hotel stay; plus convenient and filled with abundance. FOOD-SERVICE and CHARM! The staff were anticipatory, friendly and visible (present) We will be back! Thank you

Amazing Hotel

10.0

the best friendly service and awesome breakfast the rooms are clean great sleep quiet and good location good place to stay awesome management and staff

Don't eat dinner at this hotel restaurant

6.0

The room was great, bed comfortable, pillows terrible, but I think that is pretty common to Europe. Bathroom was big and spacious. Breakfast was included and sufficient with hot and cold options. Pretty good location, easy to navigate to different areas of Lisbon with bused pretty much outside the front door and a trams and trains down the road. Public transport is easy to navigate in Lisbon. 3 stars because on my last night (6 nights in the hotel) I decided to eat dinner in the hotel restaurant. The waiter was rude, offered me to sit at a table that wasn't set and every other table was set and not a single person at the table. I thought this was weird. The menu is ok but not huge. I chose the fish with rice and grilled vegetables. Overall it wasn't terrible but the vegetables, which were seperate in a little oven dish were stone cold. They offered me water, I said yes, (Same tap water and bottle that I get in my room free very day x 2) I then was charged 3 euro for the tap water, if I had of known (which I didn't, it's tap water) I would have brought my own. On top of that, when I went to pay the bill, the 2 couples sitting at the bar, all of their drinks were on my bill!! Be careful and check your account closely, it's easier when you're travelling solo to pick these things up. But yes, I know, don't eat in hotel restaurants.