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Where We Sleep

Virgin Hotels New York City

★★★★ 1227 Broadway, New York, US

8.3 guest rating· 2638 reviews

About this hotel

Luxurious Amenities and Features

Virgin Hotels New York City offers a range of luxurious amenities including a fitness centre, garden, terrace, and an on-site restaurant. With free WiFi and room service, guests can enjoy a comfortable and convenient stay.

Stunning Views and Comfortable Accommodation

Guests can choose rooms with sea views and each room comes equipped with a safety deposit box. The hotel also provides a variety of breakfast options daily, ensuring a satisfying start to the day.

Convenient Location and Nearby Attractions

Situated just 700 metres from the iconic Flatiron Building, the hotel is close to popular attractions such as Madison Square Garden, Penn Station, and the Empire State Building. With LaGuardia Airport just 12 km away, Virgin Hotels New York City offers a prime location for both leisure and business travelers.

Ready to experience luxury and convenience in the heart of New York City? Book your stay at Virgin Hotels now!

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Rooms & rates

Sky Chamber King Empire View

Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Sky Chamber 2 Double Beds City View

Sleeps 4 · 31 m² · 2× Double bed

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Sky Chamber Suite with City View

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Safety deposit box

Sky Chamber Suite with Empire View

Sleeps 3 · 59 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Safety deposit box

Chamber 2 Double Beds

Sleeps 4 · 31 m² · 2× Double bed

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Chamber 2 Double Beds ADA

Sleeps 4 · 37 m² · 2× Double bed

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Grand Chamber Suite

Sleeps 3 · 44 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar
  • Safety deposit box

Sky Chamber King City View ADA

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Sky Chamber King City View

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Suite

Sleeps 6 · 260 m²

  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box
  • Radio

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Parking garage
  • Valet parking
Show all 104 amenities
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Sun loungers or beach chairs
  • Mini golf
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Evening entertainment
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Temporary art galleries
  • Terrace
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

What guests say8.32638 reviews

+ Great location+ Clean and spacious rooms+ Stunning views− Service responsiveness− Spa issues with charges− Misleading room description
Cleanliness8.7
Service7.7
Location9.2
Room Quality8.2
Amenities7.7
Value for Money8.2

Premium price for poor service.

2.0

Location and view

− Service poor. Elevator bizarre. No attention to maintenance of the rooms. Things broken and missing. Promise a lot and don’t deliver. No bell service arriving or leaving.No concierge. Pool chairs only available for food and beverage minimum, not free for hotel guests. Steam and sauna access requires $50 day use charge. Clueless as to what such a high room cost should include.

David · US · 2026-09-19

Guest review

4.0

VENDU COMME UNE CHAMBRE DE 4 PERSONNES. IL EST IMPOSSIBLE DE DORMIR A 4 CORRECTEMENT DANS CES LITS

− LA LITERIE ET LE MENAGE

Lorene · FR · 2026-09-18

Zu teuer, Zimmer zu klein, Bett hat an einem Eck/Ende ein störendes Designelement

5.0

− Alle Aufzüge am Anreisetag haben keinen einzigen Gast transportieren können….. Niemand ist in seinen Stock gekommen. Wir sind 1,5 Std im Aufzug herumgefahren….. letztendlich haben wir die Koffer 5 Stockwerke getragen, um endlich in unser Zimmer zu kommen….. Hotel hat uns nicht geholfen

Ralph · AT · 2026-09-17

Guest review

9.0

The hotel staff is incredibly welcoming, responsive, and quick to help with anything we needed. They even surprised us with a voucher to use at the hotel to celebrate our honeymoon, which was such a thoughtful touch. The location is absolutely perfect for sightseeing—right in the heart of the city, surrounded by excellent dining options (cecconi, kazunori, etc.) and conveniently close to the metro. On top of that, our room was beautifully decorated and had a fantastic view. Highly recommend!

− Just a heads up that peak season holidays means a slight wait for the elevators

Lucia · AR · 2026-09-17

Lovely stay in a great location with a beautiful view

10.0

We had a lovely stay at Virgin Hotels New York. We really enjoyed the modern design, great atmosphere and especially our room with a beautiful view. Everything was comfortable and pleasant, and we would definitely stay here again.

− The elevators were quite slow on our last day, but otherwise everything was great and we would happily stay here again.

Brigita · SK · 2026-09-16

Great view, poor hotel experience.

3.0

The location was awesome, best views.

− Spiders in the room, pool can only be used by hotel guests 8 am to 1130 am, not heated, or you have to pay 150 to 200 just for the chairs, plus 50 per person food or drink purchase.

Frank · US · 2026-09-14

Good to know

The poolside seating access is complimentary and requires a reservation.

Guests aged 20 years and below can only use the poolside seating from 08:00 to 11:30.

Please note that the poolside seating is for adults only after 12:00.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.