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Where We Sleep

Crowne Plaza Madrid - Centre Retiro by IHG

★★★★ Calle Pez Volador 1, Madrid, ES

8.9 guest rating· 2068 reviews

About this hotel

Luxurious Accommodation

Experience luxury at its finest at Crowne Plaza Madrid - Centre Retiro. With a garden, private parking, and a terrace, this 4-star hotel offers a serene escape in the heart of Madrid.

Convenient Amenities

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay. Indulge in delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar.

Prime Location

Located just 2.8 km from Reina Sofia Museum and Atocha Train Station, and 1.8 km from El Retiro Park, our hotel is the perfect choice for travelers looking to explore the vibrant city of Madrid. Book your stay at Crowne Plaza Madrid - Centre Retiro for an unforgettable experience.

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Rooms & rates

Premium King Room

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • Cots

Premium Room

Sleeps 2 · 25 m²

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • TV

Junior King Suite with Sofa Bed

Sleeps 4 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Standard Queen Room

Sleeps 2 · 20 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Standard Room

Sleeps 2 · 20 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Amenities

  • Free WiFi
  • Fitness center
  • Private parking
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • CCTV in common areas
Show all 31 amenities
  • Facilities for disabled guests
  • Fire extinguishers
  • Garden
  • Heating
  • Invoice provided
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say8.92068 reviews

+ Very friendly, attentive and helpful staff+ Consistently praised breakfast and food options+ Clean rooms and very comfortable beds (many mentions)+ Good location near Retiro and public transport− Serious cockroach incident and at least one lapse in cleaning− Rooms can be small with limited luggage space− Some reports of mattress firmness complaints
Cleanliness7.3
Service10.0
Location8.6
Room Quality8.1
Amenities9.4
Value for Money9.3

Guest review

10.0

De tudo. Atendimento na recepção foi de uma simpatia que há muito tempo já não via, localização, limpeza, pequeno almoço, tudo foi impecável. Voltarei com toda a certeza.

SaraEduarda · PT · 2026-11-07

Guest review

9.0

Clean

− Not close to center

carmen · US · 2026-11-06

Guest review

10.0

Herşey

− Sevmediğim birşey yok.

Ozgur · TR · 2026-11-05

Excelente atención

10.0

Muy cómodo

Llerena A. · PE · 2026-11-02

Good to know

A deposit may be required at the property.