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THE GENERAL KYOTO Shijou Shinmachi

★★★★ Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392, Kyoto, JP

9.3 guest rating· 2314 reviews

About this hotel

Luxurious Accommodation

Located in the heart of Kyoto, THE GENERAL KYOTO Shijou Shinmachi offers 4-star accommodation with modern amenities. The air-conditioned rooms feature satellite flat-screen TVs, free WiFi, and room service for a comfortable stay. Each room is equipped with a kettle, fridge, and a private bathroom with complimentary toiletries.

Convenient Location

Situated just 700 meters from both the city center and Kyoto Shigaku Kaikan Conference Hall, this hotel is ideal for both leisure and business travelers. Explore nearby attractions such as Kyoto International Manga Museum and easily access Gion Shijo Station within an 18-minute walk.

Exceptional Service

Experience top-notch service with a 24-hour front desk ready to assist you during your stay. Whether you're visiting for business or pleasure, THE GENERAL KYOTO Shijou Shinmachi ensures a memorable stay in Kyoto.

Book your stay now at THE GENERAL KYOTO Shijou Shinmachi for an unforgettable experience in Kyoto!

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Rooms & rates

Japanese-Style Room

Sleeps 3 · 34 m² · 3× Twin bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

Deluxe Twin Room

Sleeps 3 · 33 m² · 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

Superior Twin Room

Sleeps 3 · 26 m² · 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

Twin Room

Sleeps 3 · 23 m² · 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

Twin Room - Disability Access

Sleeps 3 · 34 m² · 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker
  • Shower

Economy Twin Room

Sleeps 3 · 23 m² · 2× Twin bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Breakfast takeaway containers
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 41 amenities
  • Concierge service
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property

Location

© OpenStreetMap contributors

Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392, Kyoto, JP

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.32314 reviews

+ Clean and comfortable rooms+ Friendly and helpful staff+ Great locationWindow cannot be openedUnclear signage for the hotel
Cleanliness9.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.1

Ok

8.0

The hotel is clean and quiet. Very nice location, it’s central but in a back alley so it’s not noisy nor crowded and gives you a very local feel. I was there during the Gion festival and some of the events were taking place right outside the hotel where you could hear people chanting, was very calming. Lots of nice eateries and cafes and bars around. 15 mins walk from Nishiki market, 20-30 mins walk from Yasaka Shrine - buses all around. The lounge area is a nice idea as well as the free sweets and refreshments.

The breakfast, although there is a genuine effort behind it, it’s poor and when it comes to the cooked breakfast offered (you have like two options between omelette or fish dish), it’s bad, like really bad and of very very small quantity by any standard. No reason to waste your money. There are lots of coffee places around where you can get decent breakfast and you can always go to 7-eleven for anything you can think of! The day of my check out, I left my suitcases at the hotel to do a last walk around. The suitcases were left at the lobby, nearby the main entrance which was accessible to anyone and they were also unattended. There was no person at the reception when I came to pick up my stuff (1800 hrs). I just walked in took my stuff and left and I could have been anyone. That was bad, very bad.

Marianna · GR · 2026-07-25

祇園祭のタイミングだったのでどこの宿泊施設も値段が高かったのですがそこそこお安く宿泊でき、何より山鉾が目の前だったりフリーフローサービスも充実していたのでお得感はありました、

7.0

ラウンジにてフリーフローサービスがあり、内容もとても良かったです。ビールやワイン、ジュースなど他にも様々な種類の飲み物が楽しめます。また食べ物も美味しくいただくことができました。朝ごはんについてもメインのプレートに飲み物やパン、アイスなど食べ放題で満足度の高い内容でした。

ハウスキーピングの方が外国の方でした。そこは問題ないのですが、日本人の方よりもやはり雑な印象で(過去に宿泊した経験上)お風呂の細かな部分やゴミ箱などあまり綺麗とは言えませんでした。

鯉淵 · JP · 2026-07-24

Guest review

10.0

有飲水機

睡衣很多灰塵

Chen An · TW · 2026-07-20

Lovely staff

10.0

Good

Good

Yaser · AU · 2026-07-17

Guest review

10.0

It's clean, modern style furniture, cosy and quiet place. Staff is friendly and efficient. Very pleased with my stay there.

Ivanov · GB · 2026-07-16

Kyoto for ever

8.0

Posizione centrale vicino alla metro e ai quartieri più iconici di Kyoto. Letti comodissimi e doccia ottima. Colazione non eccezionale ma lounge aperto di pomeriggio con possibilità di consumare gratuitamente.

La colazione non a buffet ma scelta fra 3 piatti preparati.

Anna · IT · 2026-07-16

Good to know

Housekeeping service is offered every 3 days.

Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.

A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

A deposit may be required at the property.