Deluxe Apartment
Sleeps 4 · 100 m² · Queen bed
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
- Coffee machine
ARCORE London Shaftesbury Avenue
Leader House, Shaftesbury Avenue, London, GB
8.3 guest rating· 36 reviews
About this hotel
ARCORE Premium Rental Shaftesbury Avenue offers luxurious accommodation in the heart of London, boasting free WiFi and modern amenities like a fully equipped kitchen. Located just steps away from Leicester Square Underground Station, it's the perfect base for exploring the city.
Prime Location : Situated less than 1 km from central London
Upscale Amenities : Enjoy a kitchen with top-of-the-line appliances and air-conditioned family rooms
Convenient Comforts : Stay cozy with heating facilities, a flat-screen TV, and plush bedding.
Experience comfort and convenience at ARCORE Premium Rental Shaftesbury Avenue — book your stay now!
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Rooms & rates
Two-Bedroom Apartment
Sleeps 5 · 90 m² · Sofa bed
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Heating
- Invoice provided
- Lift / Elevator
Location
Leader House, Shaftesbury Avenue, London, GB
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 10:00 AM
What guests say8.336 reviews
+ Great location+ Spacious apartments− Poor cleanliness− Lack of customer service
Cleanliness6.4
Service7.8
Location10.0
Room Quality8.9
Amenities8.3
Value for Money6.8
Nice location but not a great place
6.0Great location.
− Getting my keys was unnecessarily difficult due to poor communication. Messages sent via WhatsApp and Booking.com went unanswered, and the host hung up on me the first time I called. When I finally managed to reach them, I first had to prove that I had paid the deposit before they gave me instructions to collect the keys from a nearby night shop.
Guest review
1.0− We are very dissatisfied with the apartment and do not recommend booking it. First of all, a very messy apartment, dirty windows, poor cleanliness rating. There are 22 steps to the apartment that you cannot read anywhere, so if you have suitcases you have to count on breaking down carrying them by the time you get to the apartment. The owners did not even call or ask if we needed help with the luggage. They left small bottles of shampoo for one bath??? which means they are not even able to invest 5 pounds in customer service and have shampoos in the bathrooms. The heating is set to constantly turn off and the temperature drops to 18 degrees. There are no windows in one bedroom. Our flight was canceled on the first day due to fog so we arrived only the next day and of course they did not agree to refund the first night since it was a force majeure. So for the money you will pay for that apartment you will not get any service and that is why we do not recommend this apartment from the bottom of our hearts.
Worst booking ever made on Booking.com
1.0Absolutely nothing
− The property owners are taking advantage of a booking.com to advertise this property as premium when their customer service is non existent and their booking admin procedures do not match what’s advertised on the website. On booking.com the checkin in time is shown as 3pm. The team do not let you checkin until 4pm and only release checkin details if you pay another unadvertised damage protection fee of £800 before they release specific key collection procedures. There is no facility to arrive early and store luggage on site and it’s frankly impossible to talk to anyone. We ended up in a protracted and fairly hostile email and WhatsApp exchange with the owners simply because we wanted to check in at 3 and they would not confirm this. We could not resolve this even the night before so this led to us booking elsewhere at extra cost because frankly we didn’t believe anything the property owners told us and we were not willing to part with further monies … booking.com were no help and to date we are £ 1200 out of pocket and feeling very let down. I am a Genius booker with Booking.com and book regularly so I’m not a novice to this site and know when I’m being ripped off.. Avoid this property
I’ve never seen such a big bathroom the 2 bed Apartment was beautiful and quiet everything you need
10.0N/A
− Send the Code not a link as no signal in the area and say it’s the corner Shop to collect the keys
Good to know
All apartments are located in different locations. Please read the individual apartment description to see the location.
Late check in is possible for an additional fee and by prior arrangement: 19:00 until 22:00: GBP 30 22:00 until 01:00: GBP 50
There is a strict policy that only up to 3 people can be accommodated in the property. This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.