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Where We Sleep

Refinery Hotel - New York

★★★★★ 63 West 38th Street, New York, US

8.5 guest rating· 792 reviews

About this hotel

Luxury in the Heart of Manhattan

Rooftop Lounge with Stunning Views

Experience the glamour of New York City at The Refinery Hotel's rooftop lounge, offering breathtaking views of the iconic Empire State Building.

24-Hour Fitness Center and On-Site Dining

Stay active at any time with our fully equipped fitness center, and indulge in delicious meals at our convenient on-site restaurant.

Convenient Location near Major Attractions

Just a short walk from Times Square and Bryant Park, our hotel provides easy access to the best of Manhattan. Book now for an unforgettable stay at The Refinery Hotel.

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Rooms & rates

Studio King Room

Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Room Selected at Check In

Sleeps 2 · 110 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Deluxe Two Queen Beds

Sleeps 4 · 37 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Executive Suite

Sleeps 2 · 39 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Studio Two Queen Beds

Sleeps 4 · 28 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Run of House

Sleeps 2 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Studio Queen Room

Sleeps 2 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
Show all 43 amenities
  • Allergy-free room
  • ATM/cash machine on site
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Daily housekeeping
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Key access
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Public transport tickets
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

What guests say8.5792 reviews

+ Excellent central Manhattan location (close to Broadway, Times Square, Empire State Building)+ Attentive and helpful staff (specific praise for individuals and security)+ Rooftop restaurant/bar and jazz bar praised for atmosphere and quality+ Rooms often comfortable and reasonably large for NYC− Some reports of cleanliness issues and unresponsive housekeeping− Perceived high price / value concerns− Occasional room issues: worn furniture, inconsistent room sizes, no fridge, problematic shower controls
Cleanliness7.8
Service9.3
Location9.6
Room Quality8.2
Amenities8.8
Value for Money7.2

Guest review

1.0

Niente, c’è un odore stantio, manca una reception con spazio accogliente per sedersi, il ristorante dove si fa la colazione e si può cenare e un diner veramente poco carino ed elegante con una brutta illuminazione da cui di entra dal retro, la stanza ha la doccia con la tenda assolutamente anti igienico, e i mobili sono fané

− Niente, c’è un odore stantio, manca una reception con spazio accogliente per sedersi, il ristorante dove si fa la colazione e si può cenare e un diner veramente poco carino ed elegante con una brutta illuminazione da cui di entra dal retro, la stanza ha la doccia con la tenda assolutamente anti igienico, e i mobili sono fané

Dominique · IT · 2026-11-05

Guest review

9.0

все

OLGA · RU · 2026-11-04

Guest review

3.0

Zimmer in den Innenhof, daher ruhig

− Dunkles Zimmer, kein Tageslicht, unfreundliches Personal,

Sigrid · CH · 2026-11-03

Great choice for Manhattan

9.0

Good location near the Empire State Building, with a fabulous roof-top restaurant and bar. We also enjoyed the early evening jazz performance in the lobby bar one night, although this was not available every evening.

Debbie · GB · 2026-10-27

Good to know

Please note, guests must be at least 21 years old to check in.

Please note, a fully refundable deposit of USD 300 per stay is required upon check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.