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Where We Sleep

Dear Hotel Madrid

★★★★ Gran Via, 80, Madrid, ES

9.2 guest rating· 13945 reviews

About this hotel

Rooftop Plunge Pool and Terrace

Dear Hotel Madrid offers a unique experience with its rooftop plunge pool and terrace, perfect for relaxing and enjoying stunning views of the city.

Stylish and Modern Rooms

Each room at Dear Hotel Madrid is meticulously designed, featuring modern amenities like a 40-inch flat-screen TV, free high-speed WiFi, and a rain shower in the private bathroom.

Nice to Meet You Restaurant & Lounge

Indulge in delicious cuisine at the hotel's restaurant while taking in breathtaking panoramic views of Madrid. The contemporary and cosmopolitan menu is sure to delight your taste buds.

Experience luxury and convenience at Dear Hotel Madrid. Book now for an unforgettable stay in the heart of central Madrid.

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Rooms & rates

Premium Double Room with sofa bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Connecting Rooms

Sleeps 4 · 40 m² · 2× Twin bed, Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

King Suite

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Triple Room

Sleeps 3 · 20 m² · 3× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Premium Room, City View (High floor)

Sleeps 3 · 28 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Minibar

Deluxe Room, Non Smoking, City View

Sleeps 2 · 20 m² · Queen Bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Luxury Suite, City View (High floor)

Sleeps 3 · 32 m² · King bed, Sofa bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Minibar

Deluxe Room, Non Smoking, City View

Sleeps 2 · 20 m² · Double bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Deluxe Double Room High Floor

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Deluxe Double Room with Terrace

Sleeps 2 · 20 m² · Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Minibar

Amenities

  • Free WiFi
  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Accessible parking
  • Parking garage
  • Restaurant
  • Bar
  • Snack bar
Show all 75 amenities
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Solarium
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say9.213945 reviews

+ Great location+ Friendly staff+ Clean facilities− Room quality issues− High noise levels− Limited amenities
Cleanliness8.6
Service10.0
Location10.0
Room Quality8.1
Amenities9.1
Value for Money8.6

Fantastisch

10.0

Heel mooi hotel, mooie kamers en prachtig uitzicht. Ook dakterras is heel leuk

Julie · BE · 2026-11-07

Guest review

10.0

Top

RomanBerlin · AT · 2026-11-07

Excellent location, noisy nights, cold rooftop pool

7.0

Excellent central location Close to metro, bus stations, breakfast cafes, restaurants, bars, shops, major sights Free bathing robes, slippers and towels for swimming pool Friendly staff 24h availability of vending machines with snacks, drinks and coffee Free water fountains on every floor Nice view on Plaza Espana

− Rooftop pool heating didn't work although we received a message it was functional just before our trip. Also the pool was a major factor in choosing this particular hotel and paying extra so that was a huge disappointment. Not clear when the heating will be fixed. Lots of street noise, especially from sirens and traffic, even at night, and poor soundproofing windows. Rooftop views are underwhelming compared to other spots like Circulo de Bellas Artes. Still you pay a hefty extra for drinks there. Bathroom is badly in need of repairs, especially shower; water leaks out onto floor even when showering briefly. Sink tap splashes all over the place.

Maarten · BE · 2026-11-07

Excellent place for a weekend , somewhere that is nice, clean sms efficient.

9.0

Clean with excellent location

− Excellent, clean and in a great location z Prices are on the high side especially for breakfast

Moira · MT · 2026-11-07

I would highly recommend this hotel and look forward to returning for another visit.

10.0

The hotel’s location was excellent, with cafés, restaurants and places of interest all within easy walking distance. It was the perfect base for exploring the city.

− nothing to dislike

Helen · IE · 2026-11-07

Ogólnie super

10.0

Personel super sympatyczny i pomocny.

− Ciasny pokój

Małgorzata · PL · 2026-11-07

Good to know

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.