Dear Lisbon - Palace Chiado Suites

Guest review

10.0

Há lugares que elevam, porque a sua alma nos toca. Gostava particularmente de caminhar desde a pequena praça onde se passa diante da Academia de Belas-Artes. Ali, uma árvore centenária e nodosa parecia indicar o caminho. O caminhante era então recompensado por uma vista sumptuosa sobre Lisboa e a sua Catedral, acariciada pelo azul do mar.Desde a chegada, pressente-se uma promessa — a de um mundo aveludado, polido pelo tempo, onde as formas arredondadas dialogam em harmonia. São necessárias escadas, pois a beleza conquista-se. As portas da Suíte abrem-se para imensas janelas, verdadeiras fontes de luz que se prendem às elegantes molduras do teto. Tudo ali é medida, equilíbrio, amplitude e generosidade. A cama é uma maravilha. A casa de banho conjuga o conforto com um design contemporâneo, sem jamais ferir a memória das paredes. E, por fim, o essencial : a equipa. O acolhimento distingue-se por uma gentileza e uma elegância raras. O cuidado dedicado ao espaço e aos hóspedes é exemplar e profundamente reconfortante, num mundo onde a ideia de luxo tantas vezes trai o essencial: a autenticidade. Peço desculpa por não ter guardado todos os nomes dos nossos benfeitores, mas levo comigo o sorriso e a delicadeza de Andreia, o saber atento do concierge das tardes lisboetas, os membros da equipa com quem me cruzei, e o jovem que insistiu em descer as nossas malas. O pequeno-almoço irradiava simplicidade e requinte, servido no quarto como um ritual de partilha que ampliava o próprio espaço. Muito obrigado por nos terem proporcionado um momento de exceção; fazem viver as paredes deste belo Palace como ele verdadeiramente merece.

− Absolument rien !

A beautiful, spacious, well curated experience!

10.0

Amazing property! My room was large and airy - indeed felt like I was living in a palace. The staff were amazing and helpful, they even recommended a jazz show which so nice and a good day to slow down after a long day touring the city. The breakfast served in the room was the cherry on top. Easily one of the best hotels I’ve stayed in Europe. The experience was very unique.

− The stairs were a bit much especially after a long day exploring roaming the endless hills of Lisbon however it was a great treat that I didn’t have to carry my luggage up and down. The hotel took care of it. Nevertheless the stairs are nothing compared to the exceptional experience.

Exceptional staff, facilities and location

10.0

Firstly the meet and greet was exceptional and friendly The room was spacious with lots of lovely extras The location was great for central activities The breakfast was fresh, healthy and abundant. The fresh coffee was also lovely served with hot milk

− Nothing

Overall Great

9.0

Everything was great

− House keeping was noisy in the morning.

Guest review

1.0

− There is a private club on the first 2 floors of the hotel. The music they played in the middle of the night was so LOUD had to sleep with windows and shutters closed, earplugs + noice cancelling head phones on. Was still a challenge!

We loved our stay and would love to come back!

10.0

The hotel is located in a beautiful historic building that is very centurally located to many restaurants and sites in Lisbon. Our room was large with big widows that overlooked Lisbon. Breakfast was served daily to the room. We had a very early flight and the staff was able to provide breakfast the night before and left in our room so we could eat the next morning. The staff were all very friendly and helpful!

− We did not mind but there are many steps up to the rooms. As the building is historic, there is no elevator. The staff was very helpful with the bags