Luxury Apartment On Grand Canal♡

Guest review

10.0

Is a beautiful apartment with the perfect view to grand canal in Venezia great communication with the host. Wonderful place!!!

Guest review

8.0

This property was about a 5 minute walk from Santa Lucia train station, so 5 stars for location. It was in a quiet alley right off the main path so you didn't get a lot of street noise.

Lovely remodeled Venice river front house

10.0

We loved the place and we would like to stay the house again next time

The worst experience ever , IGNORANT management.

2.0

A hostel experience would be better then this ! And I paid them over £400/night. I travel all the time , been to probably 100+ hotels but this is the worse management that I ever came across . Management of this place closes at 6pm ! They don't answer phone from 6pm onwards .Our family ( a couple with a child plus 73 yrs old granny) arrived to Venice on a rainy day at 5;30pm,we used the link on our booking to find the location of the accommodation-but google map just couldn't find it .They did send email one week before our arrival with a very bad explanation where is the entrance of this property.That wouldn't help either.It was like a hidden gate at the end of a dark alley with many obstacles on the way.We tried to phone the property management once we realised that this is impossible to find-but no answer.We were left without any support and it was only 6;10 pm ! How can you run a accommodation business and choose to ignore your guests ? This management is only interested to grab your money and absolutely doesn't care to give any help or service to the guests.I have never seen anything like it .The place is dirty,everything had stains .The fridge is faulty,leaky water was all over my food.THE photo of the property which shows some kind of terrace is fake , there is no terrace on the grand canal unless you count a very small " french balcony"in the toilet .PILLOWS very thin and uncomfortable. Internet works from time to time .Absolutely worst experience I ever had in Italy!

Guest review

10.0

In a busy area and a tad difficult to find but the view makes it worth it. Wasn’t as noisy as expected if you just close the windows. I was able to do laundry and hang clothes on the lines outside which was why I booked this place since I was backpacking. The communication with staff was quick and helpful. The netflix was a perfect touch to make it feel like home. Definitely recommend this spot.

Guest review

8.0

Great location. Small points, could have kitchen cleaning items - cloths etc to wipe down. Info on how to raise the metal patio window blinds and both patio doors would not latch or lock.