Stay SAKURA Kyoto Nijo Seasons

Guest review

2.0

Do not recommend this hotel! Worst customer service we received on our entire stay in Japan, they were rude and didn't take into consideration children. We checked in at 8pm at night with 2 children into our room with a futon and no bedding supplied for futon. After asking for the bedding they requested an additional fee of $168. We didn't agree to pay the additional fees as we had already pre-booked, paid and checked in. They asked us to leave the hotel even while we were on the phone to Expedia. My family were upset so we decided to find alternate accommodation so they could sleep. They refused to provide us a refund for the remaining nights, even though they asked us to leave and wouldn't provide us with the bedding. Rooms are small, would not recommend as there are much nicer places within the area. Still trying to get a refund.

Guest review

8.0

WiFi on and off, not working well. Sofabed was not comfortable. Very small room.

Guest review

6.0

The room was very small, the staff were not friendly at all! I would not recommend. Oh and they were missing some basic stuff. They only provide with tea/coffee on your first night after that you’re on your own. The hotel is conveniently located closed to a bus stop. There is an Udon restaurant near by that you have to try! Back to the hotel, I would not recommend

快適空間

10.0

何度宿泊しても、いつも快適です。コンドミニアムと言ってもいいくらいの部屋は、快適で、ゆっくり過ごすことができます。駐車場だけが難点ですが、自家用車ではない旅行であれば問題ないと思います。繁華街からは離れていますが、それがいいですね。

お薦め宿

10.0

いつ泊まっても最高のホテルです。清潔感も問題なく、旅の疲れも吹き飛ぶ落ち着いた部屋の印象が忘れられません。また、予約したいと思います。

Guest review

10.0

Excellent rooms based on Japan traditional style, fully fitted kitchen area and washing machine. Tea, kettle etc. Provided plus laundry soap.